Frequently Asked Questions

Frequently Asked Questions

Yes, we offer free IDX trial accounts of both our mapping IDX and our IDX plug-in. You may sign up for them on the individual product pages by clicking Free Trial, Wordpress IDX and Mapping IDX.
Yes, we can combine MLS feeds into a single IDX search. There are a few exceptions, but most MLS boards and associations allow us to combine their IDX data feeds. To verify if the boards you are a member of allow for co-mingling of their data, and pricing information, please contact our sales department.
i-9 technologies may occasionally run deals or discounts throughout the year - to inquire about any current running promotions, please contact our sales department for details.
We offer working demos for each of our IDX solutions, these demos include fake listing data only and are for testing appearance and functionality. You may sign up for them on the individual product pages by clicking Free Trial, Wordpress IDX and Mapping IDX
Our i9-IDX basic and i9-IDX Pro free IDX trial accounts last 30 days. To extend your trial, please contact one of our sales representatives. In our trials, live listings included, to see how live IDX search updates will look on your site, please contact our sales department.
Our i9-idxpress plug-in is our IDX solution designed to get MLS listings indexed on any real estate website. As soon as you install i9-idxpress on your WordPress real estate website, it generates a new page on your domain for every listing in your MLS IDX feed. Depending on your area, this can mean over 10,000 new indexed IDX listings on your website; it’s all on your domain and your server. Every listing page is search engine optimized to get your real estate website indexed for IDX listings. Learn more about the SEO benefits of our plug-in in our product tour, compare our IDX solutions, or try a free demo of our IDX plug-in on your site with our free IDX trial signup page.
In most cases, both real estate brokers and agents can use IDX on their site. To see a list of which MLS IDX feeds are for broker websites only, find your MLS in our IDX coverage list.
Yes. All our data providers have very strict rules on who can display their MLS/IDX listings. We can work with developers and web designers to get started, but our IDX search products need to end up on the website of a licensed real estate agent or broker.
Generally, No but some MLS areas or Realtor Associations charge their members a small setup or monthly fee for using the MLS IDX feed. Our sales representatives will notify you of any possible MLS fees.
i9-idxpress (our mapping IDX) and i9-idxpress (our WordPress IDX plug-in) are sold separately, and can be used independently.Either can be used as a stand-alone IDX solution for your website, but for the optimal features, filters, site integration and lead capture, most agents and brokers use both solutions on their site. Real estate agents and brokers are encouraged to use our IDX comparison guide to compare the differences of our IDX solutions.
Usually we can add additional IDX services immediately to any account that has already gone through the initial approval, but this can vary based on your MLS. Please contact us for details for your MLS feed or association.
Once you’ve placed your IDX order, we’ll automatically send you any necessary MLS IDX agreements along with instructions on how to complete. Simply complete and sign the forms and send to your MLS for approval. Once your MLS notifies us that your agreement has been approved, we’ll email you access to your new IDX account. In most cases, the process to add IDX search to a real estate website takes less than 3 business days.
Our Mapping IDX (i-9 Search Agent) is our full-featured IDX solution that focuses on lead capture. It can be used on any site, running any platform, and includes advanced filters, customization options, modules, search features and lead capture abilities. Our IDX plug-in (i9-idxpress) adds listings to your WordPress IDX site primarily for SEO. As a stand-alone IDX search, it provides basic customization and search filters, or it can be used along with our Mapping IDX for added functionality. The i9-idxpress plug-in is only compatible with sites running WordPress. For more details on the difference between Search Agent and IDX press, including a side-by-side comparison of our IDX solutions, check our IDX solution comparison matrix or our quick idx checklist.
Visit our IDX coverage section for a complete list of the MLS IDX data feed areas where we offer services.
If you are an i9-idxpress customer with a paid account, please contact our IDX customer service to retrieve your existing activation code. If you are using a free trial account, just return to our IDX plug-in trial page to generate a new code.
Yes, pricing for i9-idxpress is based on the number of sites (or URLs) where you have activated the plug-in. Our regular setup fees, monthly fees, and approval process applies to each website using the WordPress plug-in, however discounted pricing may be available for each additional website URL on a single account. Please check our IDX plug-in pricing page or contact us for details.
Yes, our WordPress IDX plug-in is compatible with any hosting service. See IDX hosting details here.
Yes, our WordPress IDX plug-in can be used on any hosting server. However, we do record the hosting server IP address and domain name for each IDX account for security purposes, so if you change your hosting server or domain name, or if use a server that regularly changes their IP address, let us know.
Yes, the i9-idxpress IDX plug-in is compatible with a multisite version setup of WordPress; however, you would need to purchase a product license for each instance of the setup.
Yes, at this time our IDX plug-in will only work on sites running Wordpress.
Once you install i9-idxpress, your site will show every IDX listing available in your MLS. Every IDX listing on your site is fully indexable, and can be viewed, crawled, and indexed by Google, Bing, Yahoo, and other search engines. Depending on how many properties are available in your area’s MLS IDX feed, this could mean 10,000 or even 100,000 new pages on your website - so most sites do not get indexed for every IDX listing. Usually IDX listings in the cities, neighborhoods, or areas that your site talks about the most will get indexed the best.
No, i9-idxpress will plot IDX search results on a small Google Map, and you can create widgets for your sidebar that display filtered listings on a map but there is no option for users to perform searches using a map search interface. Map search features are only available with our i9-idxpress Search Agent mapping IDX search and mobile IDX search solutions.
The i9-idxpress IDX plug-in is designed to be compatible with all WordPress themes that are version 2.8 and above and are self hosted. You do not need to purchase or run any one specific theme to use our products and services.
No, at this time i9-idxpress is only compatible with WordPress.
It’s free to create a real estate blog or website with WordPress; however you will need to pay for a hosting server for your WordPress blog in order to use certain themes and plug-in, including our i9-idxpress plug-in.
MLS stands for Multiple Listing Service. The MLS is a private database that is created, maintained and paid for by real estate professionals to help their clients buy and sell property. Buyers and sellers can work with the professional of their choice, confident that they have access to the largest pool of properties for sale in the marketplace.
A REALTOR® is your most valuable asset when buying a home. They will walk you through every part of the home buying process. They will educate and inform you of all your options. They will represent you throughout the transaction and beyond. There is a difference between a REALTOR® and a real estate agent; many people do not know this. A REALTOR® is regulated by the National Association of REALTORS® and subscribes to a strict Code of Ethics. A real estate agent does not. It is recommended that you work with a licensed REALTOR® to avoid potential problems.

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